Process & Quality Analyst

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Zwaagdijk, Zwaag, Noord-Holland
Vast contract
Aantal jaren werkervaring:
2-5 jaar


Position of function in organisation

The DC Process & Quality Specialist is part of the Warehouse Process Development, Monitoring & Support department and reports directly to the Manager Monitoring. The DC Process & Quality Specialist provides insight in the performance of the Action DC’s on all levels.

Purpose of the job

  • Responsible for providing insight and reporting on DC performance on central and local level.
  • Central control on logistic processes, based upon identified deviations and defects.
  • Maintain and improve central established logistic processes. Identify best practices and secure these to standard way of working for all distribution centres.

Areas of responsibility


  • Processing data, create and compose reports and actively contribute to projects.
  • Identifying issues and pro-actively submit solutions.
  • Compose dashboards, action plans and meeting minutes.

Process Management

  • Analyse prognoses and deviations, aiming to find bottlenecks and root cause issues. Make proposals to improve operational processes and execute accordingly.
  • Identify best practices and secure these to standard way of working for all distribution centres.
  • Monitor execution of operational processes according to central established guidelines and way of working. Act on deviations.
  • Guiding and coaching of colleagues in securing the correct execution of process, procedure and way of working.
  • Provide input to the development team to benefit improvement and development of logistic processes.
  • Provide input to the support team to benefit recording of process and procedures and to secure accurate documentation.


  • Develop, maintain and provide reports and means of control regarding performance and process control.
  • Active support of DC audits, analysis of audit results.


  • Actively contribute solutions to operational issues that impact performance.
  • Participate in projects which will improve the forecast , reporting or analyses.


Our candidate is a proactive and respectfull person who sets the example and has a smart but pragmatic way of working. The Process & Quality Analyst executes his/her tasks with pace and urgency and is cost consciousness.

  • Educational level at Bachelor’s degree.
  • 3 years of relevant working experience in a similar job, preferably in a retail/logistics environment.
  • Experienced in SAP or a similar WMS-system.
  • Able to make proposals for efficient and effective working methods with the least possible complexity and implements these.
  • Is very organised, is able to structure activities and projects, sticks to agreements within deadlines and according to guidelines.
  • Works efficiently and effectively, also when under time pressure.
  • Works effectively with others to achieve common targets.
  • Able to work in a multi- cultural environment.
  • Fluent in English.
  • Willing to travel internationally.


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